Working at The Dale Residential Home

Risk plans do not always cover everything needed, like personal escape plans for emergencies, and there are no regular checks on staff skills for giving medication.

Risks to people's safety and welfare were not always assessed appropriately. For example, there were no personal emergency evacuation plans... no evidence staff had their competency checked annually.

Staffing levels are enough to get by but there is no information about stable teams, low agency use or easy workloads.

There were enough staff to ensure people received safe care.

Only standard training and supervision with no specialist courses or funded qualifications mentioned.

Staff received appropriate training, a plan was in place to ensure training was kept up to date.