Working at The Cumberland
9-11 Beltinge Road, Herne Bay, CT6 6DB
Operated by St Brelades Retirement Homes Limited
29 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Supportive management, stable staffing and a valued team culture, but standard training and basic activities without specialist development."
Safety & Risk
7/10
✓
Previous breaches met... positive culture of safety... robust risk assessments... medicines received safely... regular audits completed.
Staff Culture
7/10
✓
Staff felt valued... open-door policy... 'There is diversity and inclusion in the team. We respect each other and everyone is treated fairly.'
Staffing Levels
7/10
✓
There were enough skilled and competent staff... consistent staff team... no longer used agency staff to ensure people were supported by staff they knew. Staff: 'The staffing level is good. We have enough staff on duty.'
Training & Dev
6/10
✓
Staff confirmed they had received an induction... training, support and supervision they needed... regular supervisions and felt supported.
Management
7/10
✓
The registered manager promoted an open and honest culture where ideas were listened to and acted on. Staff spoke highly: 'They are very good people. They are very easy to talk to. They are open to hear from us.'
Programmes
6/10
✓
Activities coordinator... wellbeing poster including therapy room visits, sensory balloons, pamper sessions, arts and crafts, singing and dancing, weekly worship.
Points to consider
Only standard training and regular supervisions, no specialist courses or funded qualifications for career growth.
Staff confirmed they had received an induction before they started work and had received the training, support and supervision they needed to fulfil their role.
Activities are regular with variety like arts, crafts and pamper sessions but no specialist programmes or innovative approaches.
wellbeing and activities poster... therapy room visits, sensory balloons, pamper sessions, arts and crafts, singing and dancing, weekly worship.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews