Working at The Crossings
108A Aylesbury Road, Aylesbury, HP22 6LX
Operated by Hightown Housing Association Limited
4 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"A positive open culture where staff enjoy working and capable leaders, but no details on staff retention or advanced training."
Safety & Risk
7/10
✓
The service managed incidents affecting people's safety well. Staff recognised incidents and reported them appropriately and managers investigated incidents and shared lessons learned.
Staff Culture
8/10
✓
There was a positive and open culture at the service; people were supported by staff who enjoyed working at the service.
Staffing Levels
6/10
✓
The service had enough appropriately skilled staff to meet people's needs and keep them safe.
Training & Dev
6/10
✓
The provider invested in staff by providing them with quality training to meet the needs of all people using the service.
Management
6/10
✓
Leaders had the skills, knowledge and experience to perform their roles and had a clear understanding of people's needs and oversight of the services they managed.
Programmes
/10
✕
Points to consider
Staff levels are enough to keep people safe, but no details on low staff turnover or little use of agency workers.
The service had enough appropriately skilled staff to meet people's needs and keep them safe.
Only standard training to meet basic needs, no specialist courses or funded qualifications mentioned.
The provider invested in staff by providing them with quality training to meet the needs of all people using the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews