Working at The Croft
94 Irby Road, Wirral, CH61 6XG
Operated by Allandale Care Group Limited
10 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff feel well supported and proud with people and staff feeling safe, although no details on team stability and only basic training hold it back."
Safety & Risk
8/10
✓
'100% of people living in the home and staff were pleased with the provider's approach and felt safe living in the home'.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: 'Staff told us they felt well supported... Staff we spoke with were proud to work in the home and felt the home was well managed'.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'Staffing levels were sufficient to meet people's needs. People told us that staff were always available if they needed support'.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: 'Staff training was provided in a range of relevant subjects. For example, moving and handling, safeguarding, medication administration, fire safety, food hygiene and first aid'.
Management
6/10
✓
Per 2019 comprehensive inspection: People said 'The manager is very good and the staff are happy and helpful'; 'The staff are happy, they seem to like being here'.
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'People told us they enjoyed the activities on offer... "[Activities co-ordinator] has us all gardening"; "quizzes, bingo and sing to us"; "chair exercises"'.
Points to consider
Staff numbers are enough to meet needs but no details on team stability or agency use.
Per 2019 comprehensive inspection: 'Staffing levels were sufficient to meet people's needs. People told us that staff were always available if they needed support'.
Only standard training like moving people and safeguarding with no specialist development.
Per 2019 comprehensive inspection: 'Staff training was provided in a range of relevant subjects. For example, moving and handling, safeguarding, medication administration, fire safety, food hygiene and first aid'.
Activities coordinator does quizzes, bingo, gardening and chair exercises but no specialist programmes.
Per 2019 comprehensive inspection: '"[Activities co-ordinator] has us all gardening"; "They [activities co-ordinator] do quizzes, bingo and sing to us"; "I really do enjoy the chair exercises"'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews