Last updated: 9 February 2026
"Hands-on manager, supportive culture and strong training, although some COVID staff shortages were managed with cover measures."
2022: robust IPC with PPE training, visitor checks, testing, vaccinations; per 2019: detailed risk assessments, safe e-mar medicines, safeguarding training, good recruitment.
Per 2019 comprehensive inspection: staff spoke enthusiastically as a team, felt exceptionally well supported, managers listened with open door policy.
Per 2019 comprehensive inspection: staffing levels regularly monitored, consistently good ratios, enough staff for community outings and buzzers always answered; 2022 notes measures to mitigate COVID staff pressures.
Per 2019 comprehensive inspection: wide range of mandatory and specialist training including epilepsy, diabetes, IDDSI dysphagia, dementia; regular supervision, appraisals, link nurses.
Per 2019 comprehensive inspection: registered manager hands-on, visible daily, open door policy, staff felt exceptionally well supported.
Per 2019: two activities coordinators provide varied programme of crafts, outings, cooking/baking courses, community trips; innovative shop/allotments project; 2022: creative activities developed with specialist services during restrictions.
Staff faced some COVID shortages but had measures to cover shifts.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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