Working at The Croft
Heath Farm, Heath Road, Lincoln, LN4 3JD
Operated by Autism Care (UK) Limited
6 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Supportive managers and a warm family culture, but routine activities without special programmes and just adequate staffing hold it back."
Safety & Risk
7/10
✓
People were safeguarded from abuse and avoidable harm. Safeguarding incidents had been reported, recorded and investigated. Referrals to relevant professionals had been made to reduce the risk of re-occurrence.
Staff Culture
8/10
✓
One family member said, '[Loved one] is so well supported, there's a proper family type atmosphere.' Without exception, relatives told us how the culture within the home had improved since the registered manager and deputy manager had taken up post.
Staffing Levels
6/10
✓
Staffing levels were sufficient to ensure people's assessed needs and commissioned support hours could be met.
Training & Dev
7/10
✓
Staff told us and records confirmed they received a comprehensive induction and on-going training programme. Staff received regular supportive supervision sessions which they said were useful in developing knowledge and skills.
Management
8/10
✓
Staff said the management team were very supportive. One staff member said, '[Registered manager] is very supportive; [they] listen and respect everyone.' Another staff member told us, '[Registered manager, deputy manager and team leaders] are really good; very supportive and approachable.'
Programmes
4/10
!
People were supported to engage in daily activities which had meaning for them and that they enjoyed. Staff encouraged people to explore new activities so as to increase their options and experiences. A relative told us, 'There's much more activity now, [loved one] goes out a lot more which they like.'
Points to consider
The job is mostly routine personal care with basic outings and daily activities, no activities coordinator or special programmes to vary the work.
People were supported to engage in daily activities which had meaning for them and that they enjoyed. Staff encouraged people to explore new activities so as to increase their options and experiences. A relative told us, 'There's much more activity now, [loved one] goes out a lot more which they like.'
Staffing is adequate to meet needs but nothing special, no details on low agency use or stable long-serving team.
Staffing levels were sufficient to ensure people's assessed needs and commissioned support hours could be met.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews