Last updated: 9 February 2026
"Staff feel supported with enough staffing to meet needs, but management checks missed infection control issues and activities are limited at times."
People felt safe living at the home and told us staff cared for them well. Staff were knowledgeable about safeguarding people from the risk of abuse. Accidents and incidents were not always analysed to ensure trends and patterns were identified.
Staff felt supported by the management team and received appropriate training to carry out their role. Staff were kind and considerate in their interactions with people.
Through our observations and speaking with staff, we found there were enough staff available to meet people's needs in a timely way.
The provider ensured staff received training appropriate to their job roles. Staff new to the home were supported through an induction programme and carried out shadow shifts alongside experienced care workers.
Systems in place to monitor the service were not always effective. Some audits had identified areas to improve and appropriate actions were taken. However, some issues identified during our inspection, had not previously been highlighted.
During our inspection we saw people were engaged in social stimulation. However, people told us there were times when there were limited activities. The registered manager told us they were in the process of recruiting an activity co-ordinator.
The manager is in place but quality checks missed problems like infection control and accident records.
some issues identified during our inspection, had not previously been highlighted. For example, issues regarding infection control and monitoring of accidents and incidents.
Activities are limited at times with no dedicated coordinator yet, so the job is mostly routine personal care.
people told us there were times when there were limited activities. The registered manager told us they were in the process of recruiting an activity co-ordinator
Only standard training to do the job, no specialist courses or funded qualifications.
The provider ensured staff received training appropriate to their job roles.
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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