Last updated: 10 February 2026
"Strong safety policies and audits with good staff wellbeing support, although COVID-related staffing pressures needed special measures and training was basic."
Policies, procedures and risk assessments related to COVID-19 were up to date which enabled staff to keep people safe. Regular infection control audits took place and actions had been followed up when required.
The provider offered support to aid the wellbeing of the team, individual assessments had been carried out with staff members to ensure any individual circumstances or health conditions were known and the support could be offered as needed.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
All staff had received training and followed correct infection control and using PPE processes. There was a programme of training refreshers to ensure staff knowledge was kept up to date.
Staffing faced COVID-related pressures that needed special measures to manage, no info on agency use or team stability.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Only standard infection control training and refreshers, no specialist courses or career development mentioned.
All staff had received training and followed correct infection control and using PPE processes. There was a programme of training refreshers to ensure staff knowledge was kept up to date.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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