Working at The Crescent
1a-1b The Crescent, Shrewsbury, SY4 3PQ
Operated by Condover College Limited
5 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Brilliant management support, good training and staff feeling listened to, although basic activities without a dedicated coordinator and no staff retention details hold it back."
Safety & Risk
8/10
✓
People could be confident they would be safeguarded from the risk of potential abuse. People were supported by skilled staff to take their prescribed medicines.
Staff Culture
7/10
✓
A staff member told us, 'We have a voice and we are listened to.'
Staffing Levels
6/10
✓
People were cared for by sufficient numbers of staff who had been recruited safely.
Training & Dev
7/10
✓
A staff member told us, 'The training offered to us is good. You couldn't ask for better.' They continued to say, 'Training enabled me to know how to look after people and look after myself as well.'
Management
7/10
✓
A staff member told us, 'The management support is brilliant. Any problems the registered manager or the deputy manager will sort it out straight away.'
Programmes
5/10
!
People had access to various social activities within and outside of the home. Another staff member told us that everyone was provided with support to pursue their individual interests. This included going shopping, train spotting, cooking and yoga.
Points to consider
Basic social activities like cooking, yoga, shopping and outings but no dedicated activities coordinator or specialist programmes, so the role might feel routine at times.
People had access to various social activities within and outside of the home. This included going shopping, train spotting, cooking and yoga.
Staffing levels are enough to meet needs safely but no details on team retention or agency use to show it's better than average.
People were cared for by sufficient numbers of staff who had been recruited safely.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews