Working at The Court

Mental capacity assessments and deprivation of liberty paperwork are not always up to date or followed properly, and some fire doors do not close securely.

Records showed procedures were in place to assess people's capacity and manage Deprivation of Liberty Safeguards (DoLS) applications, although these were not all up to date, and the principles of the Mental Capacity Assessments (MCA) were not always adhered to. Despite regular checks of the environment being recorded, we found that not all fire doors closed securely, leaving people at increased risk in the event of a fire.

Recruitment records have gaps like unexplained employment histories and weak interview notes, so new staff checks are not fully reliable.

The staff files reviewed showed that not all safe recruitment processes were followed. For example, there were gaps in staff employment histories that were not explained, interview notes were not detailed and did not contain sufficient evidence that staff had the knowledge and skills required for the post applied for.

Only basic activities like games, music, nail care, and a weekly entertainer are advertised, so the job lacks creative variety.

A range of activities were advertised around the home, including movie night, 1 to 1 chats, hand and nail care, music and dance, games, armchair exercises and an external entertainer weekly.