Last updated: 10 February 2026
"Positive culture and strong safety with enough permanent staff, although training covers basics without specialist courses."
People were protected from abuse and poor care by staff who understood how to recognise and report incidents of this nature. Risks to people's health, safety and welfare were assessed and mitigated. Lessons were learned from accidents and incidents. Staff supported people with their medicines in a safe way.
There was a positive and open culture at the service. We found the atmosphere within the home, throughout the inspection, was positive. Staff told us there was an organised and supportive atmosphere within the home.
At this inspection there was a full compliment of permanent staff available to support people. Relatives and staff told us there were always enough staff to ensure people's assessed needs and commissioned support hours could be met.
Staff told us they received regular training to ensure they continued to improve the support people received. Staff also told us and records showed how learning shared across the team through handover discussions, team meetings and supervisions sessions.
Staff told us there was an organised and supportive atmosphere within the home. The registered manager undertook audits to review the quality of support people received. These were effective in identifying areas for improvement and resolving issues within the registered manager's span of control.
Not covered in this focused safe and well-led inspection.
Regular training and supervisions cover the basics, but no specialist courses or funded qualifications mentioned.
Staff told us they received regular training to ensure they continued to improve the support people received.
AI Generated
Last inspected: January 2024
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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