Last updated: 9 February 2026
"Staff feel supported by approachable management and enjoy a family culture with innovative activities, although covering staff shortages with existing team makes some shifts busier."
2021 targeted inspection: 'proactive approach towards risk management... enhanced monitoring... contingency plans... all infection prevention and control measures assured'; per 2018: positive risk-taking and lessons learned from incidents
Per 2018 comprehensive inspection: 'Staff are my friends too we are family'; staff said 'it is a lovely place to work' and felt empowered to suggest improvements
Per 2018 comprehensive inspection: 'there were enough staff available to provide support in a patient and unrushed manner. Staff told us that any shortages in staff were covered with existing staff'
Per 2018 comprehensive inspection: 'staff had received an induction... regular updates in training... supervision on a regular basis... specialist sensory training was provided for two members of staff'
Per 2018 comprehensive inspection: Staff felt the registered manager was approachable and supportive; 'it is a lovely place to work because the whole staff group have the passion and drive'
Per 2018 comprehensive inspection: award-winning park project winning Green Flag award twice, founded sensory music group with research and specialist training; per 2021: creative approaches like virtual pub quiz and cook-along evenings
Staff sometimes cover shortages using existing team members, which might make some shifts busier.
Per 2018 comprehensive inspection: 'Staff told us that any shortages in staff were covered with existing staff to ensure that people received consistent support'
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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