Working at The Coombe House

2021: Assured on preventing infections, PPE use, testing, shielding, outbreak management, premises hygiene. Per 2018: Comprehensive safeguarding and whistleblowing knowledge, no medicine errors, incident trend analysis.

Per 2018 comprehensive inspection: Staff described themselves as very fortunate to work at The Coombe House, very happy working, felt included in decision making, strong confident team.

Per 2018 comprehensive inspection: Most staff had been employed by the service for in excess of five years. Agency staff were not employed. People told us, Plenty of staff here, and those that know us too.

Per 2018 comprehensive inspection: Training matrix showed all training up to date or booked via IT alert system. Supported staff to complete NVQs, professional training, regular supervision.

Per 2018 comprehensive inspection: The registered manager was exceptional... Staff spoke highly of the management team. They found them approachable, open and offered a continuous presence at the home.

Per 2018 comprehensive inspection: Creative programmes including chick rearing with incubator recreating childhood, intergenerational school visits and performances, tai chi, Wi-Fi hotspots for family communication, external coordinator.