Working at The Conifers Rest Home

Per 2019 comprehensive inspection: There were robust safeguarding policies and procedures in place. Staff had excellent knowledge of recognising potential abuse and how to report incidents. There was an open honest culture towards incidents.

Per 2019 comprehensive inspection: Staff told us that it was a very happy team and they all worked well together. Staff were very proud to work at the service and external healthcare professionals said it was an exceptional team.

Per 2019 comprehensive inspection: The registered manager was proud that she had a stable workforce and never used agency staff. Relatives told us that the registered manager, deputy manager and staff worked extra shifts if they were short staffed.

Per 2019 comprehensive inspection: The registered manager was very visible and very person centred. People and their relatives could not speak highly enough of the example she set and caring values she promoted across all staff.