Last updated: 9 February 2026
"Exceptional person-centred leadership, stable workforce without agency staff, and a very happy proud team."
Per 2019 comprehensive inspection: There were robust safeguarding policies and procedures in place. Staff had excellent knowledge of recognising potential abuse and how to report incidents. There was an open honest culture towards incidents.
Per 2019 comprehensive inspection: Staff told us that it was a very happy team and they all worked well together. Staff were very proud to work at the service and external healthcare professionals said it was an exceptional team.
Per 2019 comprehensive inspection: The registered manager was proud that she had a stable workforce and never used agency staff. Relatives told us that the registered manager, deputy manager and staff worked extra shifts if they were short staffed.
Per 2019 comprehensive inspection: Staff told us they had an induction period and thought the training was good. Staff told us they received regular supervised practice, and this was reviewed at their appraisal.
Per 2019 comprehensive inspection: The registered manager was very visible and very person centred. People and their relatives could not speak highly enough of the example she set and caring values she promoted across all staff.
Per 2019 comprehensive inspection: Arrangements for social activities enabled people to live a full life as possible. There was an excellent variety of daily activities to suit everyone's needs including nursery visits, memory cafe and community sing alongs.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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