Last updated: 9 February 2026
"A supportive culture where staff feel valued and listened to with strong safety practices, but weekend staffing limits community outings."
Staff took a proactive approach to anticipating and managing risks which ensured people lived safely and free from unnecessary restrictions.
Staff had regular team meetings and supervision and felt listened to. They told us they enjoyed working at the service and felt supported.
The weekend staffing levels did not provide people with the same flexibility in visiting the community as it did during the week.
Staff had received relevant training appropriate to their role... staff were completing the Oliver McGowan Mandatory Training on Learning Disability and Autism.
The provider and management had a strong visible presence within the service and placed people's wishes, needs and rights at the heart of everything they did.
People showed us photographs of them taking part in different activities such as horse riding, holidays, and visiting local places of interest.
Weekend shifts are sometimes too low for as many community outings as during the week, and there's no tool to check staffing needs.
The weekend staffing levels did not provide people with the same flexibility in visiting the community as it did during the week. When we spoke about this with the provider, they acted straight away to put in extra weekend cover.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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