Last updated: 9 February 2026
"Exceptional leadership and supportive culture with ample staffing, extensive training and highly motivated, proud teams."
Staff were very knowledgeable about... abuse; detailed positive behaviour support plans, regular risk reviews, safe medicines with audits and two-staff checks.
Staff were extremely motivated and driven... very proud to work for the service; awards and bonuses for long service.
The service was consistently overstaffed... calm, unhurried atmosphere and there were enough staff to respond to people's wishes.
Staff were highly skilled and had extensive training... nationally recognised training in positive behavioural management; adapted specific training by psychology team.
The registered manager promoted an open, supportive and caring culture within the staff team; staff, families and professionals praised leadership highly.
Staff utilised research into best practice... incorporating ritual behaviour into productive routines; horse riding, gardening clubs, sensory room, community partnerships.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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