Working at The Coach House SBDP1 Limited

Lots of staff are missing key training like safeguarding, fire safety, and end of life care.

From this we could see that some staff had never undertaken training in fire safety, safeguarding, first aid, dementia awareness or end of life care.

Risk assessments lack detail on things like falls and choking, leaving staff unsure how to reduce dangers.

Risks in relation to people's care were not always sufficiently detailed or accurate. They did not ensure staff knew how to deliver care safely... This constitutes a breach of Regulation 12.

Recruitment checks are weak with missing work histories, references, and ID proof.

Recruitment processes were in place but needed improvement to ensure they were sufficiently robust. Employment histories were not always completed; where there were gaps... no explanations... One staff member had no references from their previous employer.