Working at The Coach House
Lower Herne Road, Herne Bay, CT6 7NE
Operated by Strode Park Foundation For People With Disabilities
9 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Supportive management and thorough training foster a positive culture, but agency staff fill gaps and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Enough improvement had been made... no longer in breach... staff had reported incidents in the appropriate way... medicines were now managed safely... detailed guidance for staff.
Staff Culture
8/10
✓
Staff felt respected, supported and valued by management team, which supported a positive and improvement-driven culture. Staff felt able to raise concerns... without fear.
Staffing Levels
6/10
✓
At this inspection, there were enough staff... Bank and agency staff were filling any gaps until they began work, these staff were paired to work with permanent staff.
Training & Dev
8/10
✓
A new 12 week induction process... All staff completed the Care Standards Certificate... Updated training and refresher courses... All staff had received supervision.
Management
8/10
✓
The registered manager had addressed the shortfalls... Staff felt respected, supported and valued... 'The manager deserves to be praised,' for the improvements they had made since coming into post.
Programmes
6/10
✓
People were spending as much time as they wanted taking part in activities... going to London... to see a show... maintenance staff work alongside me... going out for meals... holidays.
Points to consider
Staffing is adequate now with enough people for one-to-one support, but bank and agency staff are still used to fill gaps while new hires finish checks.
Bank and agency staff were filling any gaps until they began work, these staff were paired to work with permanent staff.
Activities include outings, community trips and personal interests like maintenance work, but no dedicated coordinator or specialist programmes mentioned.
People were spending as much time as they wanted taking part in activities and spending time with friends... going to London on the train to see a show... The maintenance staff work alongside me.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews