Working at The Clough Care Home
Chorley New Road, Bolton, BL1 5BB
Operated by Aegis Residential Care Homes Limited
32 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported by an approachable manager with robust safety systems, although no activities coordinator means mostly basic games run by care staff."
Safety & Risk
8/10
✓
Systems for safeguarding people from harm were robust. Staff completed regular safeguarding training and were aware of how to report any safeguarding concerns or poor practice witnessed. Medicines were managed safely.
Staff Culture
6/10
✓
A staff member said, 'We love all of our residents, we treat them like they're our own family members.' The majority of staff were happy with how the home was run.
Staffing Levels
6/10
✓
There were sufficient staff on duty and the service was currently recruiting more staff. One staff member told us, 'Our team now, although very small, have pulled together [through the pandemic] and will ensure that our residents are cared for to the highest standards.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: The training matrix evidenced a programme of training considered mandatory by the provider, some of which was face to face and some via e learning. All mandatory training was refreshed on an annual basis to ensure people's knowledge and skills remained current.
Management
7/10
✓
The majority of staff were happy with how the home was run and felt the registered manager was approachable and proactive. A staff member told us, 'Things have been hard at times but [registered manager] has managed things well and in an appropriate manner and I have found her to be a very approachable person.'
Programmes
3/10
✕
Per 2019 comprehensive inspection: There was currently no activities coordinator at the home, but one was being sought. Staff members assisted with activities, such as games and exercises during the day. There were also externally sourced entertainers who visited the home to provide some stimulation.
Points to consider
No activities coordinator, so mostly basic games and exercises run by care staff, making the role mostly routine personal care.
Per 2019 comprehensive inspection: There was currently no activities coordinator at the home, but one was being sought. Staff members assisted with activities, such as games and exercises during the day.
Staffing is adequate but the team is small and they are still recruiting more staff.
There were sufficient staff on duty and the service was currently recruiting more staff. One staff member told us, 'Our team now, although very small, have pulled together.'
Only standard mandatory training with annual refreshers, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: The training matrix evidenced a programme of training considered mandatory by the provider... All mandatory training was refreshed on an annual basis.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews