Working at The Clavadel
The Clavadel, 1 Pit Farm Road, Guildford, GU1 2JH
Operated by The Clavadel (Guildford) Co. Limited
32 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Strong safety and supportive management with staff feeling valued and enough time for residents, but no activities programme and only standard training hold it back."
Safety & Risk
8/10
✓
2021: assured on all infection prevention measures including PPE use, testing, zoning, cohorting; robust COVID-19 plans with tailored physiotherapy; per 2017: good safeguarding, risk management and safe medicines handling.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: staff felt supported, valued, and part of a friendly team with regular meetings; 'management are really hands on'; 2021: staff told us they felt supported in their roles.
Staffing Levels
7/10
✓
Per 2017 comprehensive inspection: there were a sufficient number of staff available for people; staff said 'You never feel like you haven't got enough time' and 'lots of time with people'; 2021: provider reviewed staffing and re-deployed staff as necessary.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: staff received appropriate training, induction, regular supervision and annual appraisal; 2021: staff received COVID-19 specific training refreshed every three months with competency observations.
Management
7/10
✓
Per 2017 comprehensive inspection: registered manager had good management oversight of the service and there was a good working relationship between them and staff; staff felt supported and valued by senior management.
Programmes
3/10
✕
Per 2017 comprehensive inspection: registered provider did not provide specific activities for people but supported attending activities at other services; newspapers, books, magazines and games available.
Points to consider
No activities programme or coordinator, so the role is mostly routine personal care and escorting to physio sessions.
Although the registered provider did not provide specific activities for people, they supported people with making suggestions in relation to how people could spend their time. Such as attending activities in one of the other of the provider's services.
Only standard training like induction and supervisions, no specialist courses or funded qualifications for career growth.
Staff received appropriate training which enabled them to carry out their role competently... The training is good. They offer you everything, including safeguarding, health and safety, food and infection control.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews