Working at The Chimneys Residential Care Home
39 Bawnmore Road, Rugby, CV22 7QJ
Operated by Crosscrown Limited
26 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Approachable managers, stable staffing and a supportive homely culture stand out, but medicines records errors and basic training need improvement."
Safety & Risk
6/10
✓
The provider had a proactive and positive culture of safety... the registered manager and senior staff reviewed any incidents and near misses to see if any learning could be taken.
Staff Culture
7/10
✓
Staff told us they were supported... One staff member said The Chimneys felt 'So homely'... 'No tensions in the staff team'
Staffing Levels
7/10
✓
Relatives highlighted there was good continuity of staffing... 'I feel the staffing levels are good, there are no pinch points.'
Training & Dev
6/10
✓
Staff had completed a range of training to make them suitably trained for their role. 'I did manual handling and induction before I started here. I also did shadow shifts.'
Management
7/10
✓
Staff regularly saw the registered manager and senior staff and worked alongside them. '[Registered manager’s name] door is always open.'
Programmes
6/10
✓
People were supported to do a wide range of activities. These included gentle exercise, celebrating important calendar events... dementia specific community activities, such as singing together.
Points to consider
Some medication cream records weren't always filled in right away or accurately, which could confuse staff.
We found some instances where medicinal cream records were not always completed contemporaneously or accurately.
Only standard training like induction, manual handling and shadow shifts, no specialist courses or funded qualifications.
Staff had completed a range of training to make them suitably trained for their role. 'I did manual handling and induction before I started here. I also did shadow shifts.'
Activities are regular but basic like quizzes, exercise and singing, with no dedicated coordinator or specialist programmes mentioned.
People were supported to do a wide range of activities. These included gentle exercise, celebrating important calendar events... singing together.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews