Last updated: 10 February 2026
"High staff morale and approachable manager with good safety processes, but basic activities and standard training limit variety."
2021 IPC inspection: We were assured that the provider was using PPE effectively and safely, accessing testing, and managing infection outbreaks. Per 2019: Processes were in place to manage accidents and incidents effectively.
Per 2019 comprehensive inspection: Staff morale was high. They felt listened to and told us the registered manager was approachable and fair.
Per 2019 comprehensive inspection: There were enough skilled staff to meet people's needs. A dependency tool was used to ensure staffing levels were appropriate.
Per 2019 comprehensive inspection: Staff completed a thorough induction and training programme. They had opportunity for supervision and appraisal.
Per 2019 comprehensive inspection: Staff morale was high. They felt listened to and told us the registered manager was approachable and fair.
Per 2019 comprehensive inspection: The activities person organises things like skittles.
Just basic activities like skittles from the activities person, so the role is mostly routine personal care with little variety.
The activities person organises things like skittles, and I am the champion.
Only standard induction and training with supervision, no specialist courses or funded qualifications.
Staff completed a thorough induction and training programme. They had opportunity for supervision and appraisal and continued to undertake additional training to meet people's needs.
Staffing is adequate and consistent but nothing special like minimal agency use or proactive planning for light workloads.
There were enough skilled staff to meet people's needs.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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