Working at The Chestnuts
111 London Road, Coalville, LE67 3JE
Operated by SR Care Limited
14 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by good management, training and a positive team culture with strong infection control, but staffing lacks long-term stability and activities miss dedicated coordination."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively and safely... making sure infection outbreaks can be effectively prevented or managed... infection prevention and control policy was up to date. (2022 IPC inspection).
Staff Culture
7/10
✓
The home had a friendly and open culture... Staff spoke positively about the leadership at the home and told us the emphasis was on teamwork. One staff member said, '[The registered manager] is fantastic and the staff have bonded together as a team.' Per 2018 comprehensive inspection.
Staffing Levels
6/10
✓
There were enough staff on duty to keep people safe and meet their needs. The staffing levels we saw on the day of our inspection visit were the same as the staffing levels shown on rotas. Per 2018 comprehensive inspection.
Training & Dev
7/10
✓
Staff completed the Care Certificate when they began working at the home. They then did a range of general and service specific training, for example, courses on equality and diversity and managing epilepsy. Per 2018 comprehensive inspection.
Management
7/10
✓
Staff told us they were well-supported by the registered manager and had regular meetings and supervision sessions. Per 2018 comprehensive inspection.
Programmes
6/10
✓
People told us staff supported them to take part in group activities and to pursue their own individual hobbies and interests... We saw people enjoying making Christmas decorations and singing Christmas carols. Some people enjoyed shopping, cafes, crosswords, sport and music. Per 2018 comprehensive inspection.
Points to consider
Staff numbers are enough for safety and basic needs, but no details on staff staying long-term or shifts that allow unhurried personalised care.
There were enough staff on duty to keep people safe and meet their needs. A staff member told us, 'We have enough staff here to support people and take them out.' Per 2018 comprehensive inspection.
Activities include outings, hobbies, and group events like singing and crafts, but no dedicated activities coordinator or specialist programmes.
We saw people enjoying making Christmas decorations and singing Christmas carols... Some people enjoyed shopping, cafes, crosswords, sport and music. Per 2018 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews