Working at The Chestnuts Care Home

Managers sometimes take too long to fix problems found in checks, like medication issues.

the management team had not always followed guidance from the provider and therefore issues had not always been resolved in a timely way. These concerns were limited to medication management.

Staffing is adequate but nothing special, no details on team stability or agency use.

The provider ensured there were sufficient numbers of suitable staff. People felt there were enough staff.

Medication problems were still there despite the home starting to fix them before the inspection.

Prior to our inspection the provider and registered manager had identified some concerns with medicine management and had taken action to resolve the concerns. During our inspection we found some concerns were still apparent.