Last updated: 9 February 2026
"Strong leadership, creative activities and a supportive culture, although occasional evening agency staff use."
Medicines were well managed... no medicine errors in the previous six months. Risks to people were well managed. Staff knew how to report poor or abusive practice.
Staff told us they felt extremely well supported by the management team... A visitor commented 'There is an atmosphere of patience, tolerance, warmth and kindness throughout'.
There were sufficient staff available to meet people's needs... Records showed the staff team was stable. Staff said 'Staffing levels have been stable. We have agency occasionally, only in the evening not during the day.'
Staff were supported by a range of training and supervision... Virtual Dementia training was extended to include families... specialist end of life training called 'Soul Midwives'... regular supervisions took place.
The registered manager acted as a strong role model for all the staff team and was accessible to people living, working and visiting the home. A visitor commented 'Someone is always on hand if anything to discuss and office always open, with managers very approachable.'
Firm commitment to provide a creative array of activities... tea dances, flower arranging, cake making, trips out... dance therapy... Soul Midwives... research influenced decisions in environment design.
Staffing is stable and meets needs but they sometimes use agency staff in the evenings.
Staff said 'Staffing levels have been stable. We have agency occasionally, only in the evening not during the day.'
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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