Working at The Chase Rest Home

No permanent manager in place, so leadership oversight is weak and unstable.

At the time of our inspection there was not a registered manager in post.

Recruitment checks are incomplete with gaps in references and work history details.

Recruitment records were not robust. Further information was required to ensure that references were accurate and dates of previous employment were correct.

Infection control is poor as staff often skip proper PPE use or handwashing.

We observed staff not using Personal Protective Equipment (PPE) or handwashing effectively to prevent the risk of infection.