Last updated: 9 February 2026
"Staff feel supported by the manager and residents enjoy activities, but no permanent manager, weak recruitment checks, and poor infection control hold it back."
We observed staff not using Personal Protective Equipment (PPE) or handwashing effectively to prevent the risk of infection.
Staff told us, 'The manager is nice, I can go to her if I have any issues, she's good.'
Recruitment records were not robust. Further information was required to ensure that references were accurate and dates of previous employment were correct.
A training programme had been introduced for staff; this was predominantly e-learning which staff completed in their own time. The manager had oversight of staff training.
At the time of our inspection there was not a registered manager in post.
A member of staff was now employed as an activities person. People told us they really enjoyed the activities provided.
No permanent manager in place, so leadership oversight is weak and unstable.
At the time of our inspection there was not a registered manager in post.
Recruitment checks are incomplete with gaps in references and work history details.
Recruitment records were not robust. Further information was required to ensure that references were accurate and dates of previous employment were correct.
Infection control is poor as staff often skip proper PPE use or handwashing.
We observed staff not using Personal Protective Equipment (PPE) or handwashing effectively to prevent the risk of infection.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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