Working at The Chase Care Centre

Staff told us they were comfortable in raising any issues or concerns with the registered manager or senior members of staff. One member of staff told us, 'I feel part of a team that wants to make a difference'.

Staffing levels were consistent at the service and reviewed regularly. Per 2019 comprehensive inspection: fully staffed with no dependency on agency staff.

Per 2019 comprehensive inspection: Staff had received recent training in areas such as safeguarding, dementia, moving and handling and health and safety. The registered manager had also organised for staff to attend specialist training for example, distressed behaviour and tissue viability training.

Staff and relatives told us that the registered manager was approachable, and staff were confident that action would be taken if they raised concerns.

Per 2019 comprehensive inspection: Recent social events included an Irish coffee day, a celebration of international women's day, a casino night, a themed 1940's through to 1980's tea parties, a fundraising event for Macmillan as well as a summer fete. Regular activities included armchair exercises, bingo, board games, sing a long sessions baking sessions and reminiscence groups.