Working at The Cedars

Managers do not always spot or fix audit issues, like fridge temperatures staying out of range or missing mental capacity paperwork for bed rails.

we identified there had been a concern with the temperature of the fridge. Despite documentation showing this had been out of range for several months... the fridge temperature had remained out of range and this had not been identified... some capacity assessments were not in place... an audit had been completed in April 2019 which had identified the same concern. The necessary action had not been taken

Training is standard induction and ongoing with some specialist on request, but nothing about funded qualifications or career development.

Staff received an induction and training that helped them support people. Staff continued to receive training. When staff needed specialist training, this was provided for them.