Working at The Cedars

Safety processes have gaps like missing risk checks for equipment and mobility aids, plus issues with medicines storage and infection control, so daily care feels riskier.

improvements were needed where 1 person was using the stair lift as they had no risk assessment... 5 people needed a risk assessment for emollient creams that posed a flammable risk... used personal protective equipment was not being disposed of as required

Some mandatory training is out of date or missing for infection control, diabetes, and food safety, so staff skills aren't fully reliable yet.

some staff needed to complete mandatory training... training matrix confirmed some staff needed training in, infection control, food awareness, diabetes training

Staffing covers shifts with no vacancies but sometimes feels stretched so people wait hours for personal care.

on occasions they said there were not always enough staff... people had to wait to have personal care provided and this could be as late as 11am or 11.30am