Working at The Cedars
11 The Cedars, Sunderland, SR2 7TW
Operated by Swanton Care & Community (Autism North) Limited
6 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued and supported by management in a safe environment, although staff retention, training and activities programmes need attention."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events. People received safe care because staff learned from safety alerts and incidents.
Staff Culture
8/10
✓
Staff told us they felt valued and supported by the management team. They all commented they were encouraged to voice their opinions, ideas and suggestions. Staff comments included, “I am supported and the staff team work well together”
Staffing Levels
6/10
✓
Staffing capacity was sufficient and staff deployment was effective to ensure people's needs were met in a safe, timely, person-centred and consistent way.
Training & Dev
6/10
✓
A staff member commented, “We do a lot of training, some is face to face and some is online.” Core training for staff was ‘refreshed’ annually.
Management
8/10
✓
People, relatives and staff were confident about approaching the registered manager if they needed to. They recognised that their views and feedback were valued and respected and consistently used to support quality service development.
Programmes
6/10
✓
People enjoyed community outings. Staff supported people to participate in activities and explore new interests... “[Name] enjoys regular walks, dog walking and rock climbing.”... “[Name] gets out and about... cinema, bowling, shopping.”
Points to consider
Staff numbers are enough for safe 1-1 or 2-1 support, but no word on long-term staff retention or using few agency workers.
There were sufficient staff to support people safely. People were supported on a 1-1 or 2-1 basis and staffing levels could be increased or decreased dependent upon need.
Staff get a good amount of training with face-to-face and online sessions refreshed yearly, but no specialist courses or funded qualifications.
A staff member commented, “We do a lot of training, some is face to face and some is online.” Core training for staff was ‘refreshed’ annually.
Varied outings like walks, bowling and rock climbing keep things interesting, but no dedicated activities coordinator or special programmes.
People enjoyed community outings. Staff supported people to participate in activities and explore new interests to enhance their quality of life. Relatives described... walks, dog walking and rock climbing... cinema, bowling, shopping.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews