Working at The Cedars
73 Berwick Road, Stoke-on-trent, ST1 6ER
Operated by Anchor Hanover Group
42 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.7/10
Key Finding
"Supportive management builds positive staff relationships and safe practices are strong, but basic activities and standard training hold it back."
Safety & Risk
7/10
✓
People received their medicines safely from staff members who had been trained and assessed as competent. Staff members had received training on how to recognise and respond to concerns.
Staff Culture
6/10
✓
Staff members found the registered manager supportive and their opinions were welcomed and valued. Staff members understood the policies and procedures that informed their practice including the whistleblowing policy.
Staffing Levels
5/10
!
People were supported by enough staff. One person said, 'There is always one of those [staff] nearby.'
Training & Dev
5/10
!
Per 2022 comprehensive inspection: Staff received training and told us the training was 'good'. The management team monitored training records to ensure staff training was kept up to date.
Management
7/10
✓
People and relatives had positive relationships with the registered manager who they found to be accessible and engaging. Staff members found the registered manager supportive and their opinions were welcomed and valued.
Programmes
4/10
!
Per 2022 comprehensive inspection: People had access to a range of group and personalised activities. For example, we saw people engaging in sensory activities one to one with staff and group craft activities.
Points to consider
Just basic activities like crafts and sensory sessions, no coordinator or special programmes to vary the job.
Per 2022 comprehensive inspection: People had access to a range of group and personalised activities. For example, we saw people engaging in sensory activities one to one with staff and group craft activities.
Staffing is adequate but nothing special, no info on agency use or if the team stays stable long-term.
People were supported by enough staff. One person said, 'There is always one of those [staff] nearby.'
Only standard training like induction and basic courses, no specialist training or qualifications funded.
Per 2022 comprehensive inspection: Staff received an induction and shadowing to help them get to know the people they would be supporting and to feel more confident in their role. Staff received training and told us the training was 'good'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews