Working at The Cedars Residential Care Home

Managers sometimes too slow to fix problems spotted in checks, like updating staff skills for giving medicines

Per 2020: 'Checks had for example effectively identified the need for medication competencies to be reviewed and updated but follow-up had needed to be more robust'

Enough staff on duty but still recruiting for evenings and nights, plus COVID shortages needed special fixes

Per 2020: 'Recruitment was ongoing, to ensure the additional evening shift and night shift could be covered consistently'; 2022: 'measures in place to mitigate the risks associated with COVID-19 related staff pressures'

Just standard induction, supervisions and basic training, nothing specialist or extra development

Per 2020: 'Staff were well supported and guided to be competent in their role through induction, regular supervisions and a variety of training'