Last updated: 9 February 2026
"Staff feel valued in a positive culture with stable teams and strong safety, but training lacks specialist courses and activities need a dedicated coordinator."
Safeguarding concerns had been fully investigated; action was taken. Accidents monitored, lessons learnt; medicines received safely.
Staff were valued and respected. One staff member told us, 'All the staff [including management] gel well together, we all get along well.'
There were enough staff deployed to meet people's need and provide personalised care. One relative said, 'Staffing is good, a lot of staff have been there a long time.'
Staff were very well supported and received the training they needed; staff said they had regular one to one supervision and an appraisal.
The registered manager was supportive and approachable. One relative commented, '[Registered manager] is brilliant, absolutely brilliant … a very calming person.'
People were proactively supported to participate in a wide range of activities that met their interests. Each person had an activity planner; sensory cabin provided.
Staff get the training they need with supervisions, but no specialist courses or funded qualifications for career growth.
Staff were very well supported and received the training they needed; staff said they had regular one to one supervision and an appraisal.
Varied activities with personal planners and sensory cabin, but no dedicated coordinator or specialist therapy programmes.
Each person had an activity planner which was based on their personal preferences. The provider had built a sensory cabin with various lighting and sound effects.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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