Last updated: 9 February 2026
"Staff feel supported by approachable management in an open culture, but basic training and standard activities without specialist programmes hold it back."
Systems and processes were in place to safeguard people from the risk of abuse... Risks to people continued to be assessed and were managed safely.
The atmosphere was open and inclusive. Staff told us, 'I feel fully supported by the manager they are really approachable nothing is too much trouble.'
Staffing levels were appropriate to meet the needs of people using the service. All staff spoken with said they felt there were sufficient staff on duty to keep people safe.
Staff received a full induction and shadowed existing staff... Staff told us they had regular supervision meetings with the manager.
Staff told us, 'I feel fully supported by the manager they are really approachable nothing is too much trouble.' The registered manager often worked as part of the shift.
The service employed an activity co-ordinator who worked full time... Activities included, church services, shopping, out for coffee, ball games, word searches and quizzes.
Staff numbers are enough to keep people safe, but nothing more is said about low staff turnover or no agency workers.
All staff spoken with said they felt there were sufficient staff on duty to keep people safe.
Only standard induction, basic training, and regular supervision, no specialist courses or funded qualifications.
Staff received a full induction and shadowed existing staff... Staff told us they had regular supervision meetings with the manager.
Activities coordinator runs regular outings, games, and 1:1 chats, but no specialist therapeutic programmes.
Activities included, church services, shopping, out for coffee, ball games, word searches and quizzes.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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