Last updated: 10 February 2026
"Strong supportive leadership and family culture, but only standard training and everyday activities without specialist programmes."
Risks to people were managed safely... Medications were managed in a safe way... registered manager analysed incidents monthly to ensure that trends were identified and lessons were learned.
'We are all a real family here'... 'Everything here makes me proud, we love the people who live here and treat them like our own family'; staff, people and relatives describe family atmosphere.
There were enough staff available to meet people's needs... staff... did not feel rushed... staffing levels had been increased previously to accommodate people who wanted to stay up later.
Staff had received an induction... ongoing training to enable them to support people effectively. Staff told us that their training was refreshed regularly and that they were able to request additional training.
Staff spoke highly of the support... '[Registered manager] is great. She worked her way up to being manager but still helps us out on the floor. You will always see her helping to dish food up'; visible presence, drives partnerships like befriender service.
People had access to activities... trips out once a month... exercise classes... befriender service with school... spending time with the home's cats and reading.
Only standard training with regular refreshers, no specialist courses or funded qualifications.
Staff had received ongoing training... refreshed regularly and that they were able to request additional training if they wished.
Activities are regular but everyday like chats, pets and trips, no dedicated coordinator or specialist programmes.
focus on more natural activities that people would do each day if they were at home, rather than structured formalised activity plans.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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