Working at The Cedars Christian Residential Home
20-22 Redlake Road, Stourbridge, DY9 0SA
Operated by RKS Care Limited
22 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.7/10
Key Finding
"Strong supportive leadership and family culture, but only standard training and everyday activities without specialist programmes."
Safety & Risk
8/10
✓
Risks to people were managed safely... Medications were managed in a safe way... registered manager analysed incidents monthly to ensure that trends were identified and lessons were learned.
Staff Culture
9/10
✓
'We are all a real family here'... 'Everything here makes me proud, we love the people who live here and treat them like our own family'; staff, people and relatives describe family atmosphere.
Staffing Levels
7/10
✓
There were enough staff available to meet people's needs... staff... did not feel rushed... staffing levels had been increased previously to accommodate people who wanted to stay up later.
Training & Dev
6/10
✓
Staff had received an induction... ongoing training to enable them to support people effectively. Staff told us that their training was refreshed regularly and that they were able to request additional training.
Management
9/10
✓
Staff spoke highly of the support... '[Registered manager] is great. She worked her way up to being manager but still helps us out on the floor. You will always see her helping to dish food up'; visible presence, drives partnerships like befriender service.
Programmes
6/10
✓
People had access to activities... trips out once a month... exercise classes... befriender service with school... spending time with the home's cats and reading.
Points to consider
Only standard training with regular refreshers, no specialist courses or funded qualifications.
Staff had received ongoing training... refreshed regularly and that they were able to request additional training if they wished.
Activities are regular but everyday like chats, pets and trips, no dedicated coordinator or specialist programmes.
focus on more natural activities that people would do each day if they were at home, rather than structured formalised activity plans.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews