Working at The Cedars Care Home
16 Fordbridge Road, Ashford, TW15 2SG
Operated by The Cedars Care Home (Ashford) Limited
15 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Approachable management and warm family culture with stable staffing, although training lacks specialist courses and activities have no dedicated coordinator."
Safety & Risk
7/10
✓
Robust COVID-19 measures including visitor testing, risk assessments, spot checks; minor PPE lapses by auxiliary staff addressed immediately with training.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: 'There was a warm and friendly culture... it's like family', relatives say 'family feel which they valued', staff feel supported by approachable manager.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'There was a sufficient number of staff to meet people's needs... We always have three members of staff. The team is stable and settled.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: 'Staff had received training relevant to their roles which was up to date and had regular supervision... New staff have good induction.'
Management
7/10
✓
Per 2018 comprehensive inspection: registered manager approachable with open door policy, staff say 'She is very approachable and very helpful', acts on feedback from questionnaires and meetings.
Programmes
6/10
✓
Per 2018 comprehensive inspection: 'Activities were personalised... outings to local attractions such as Hampton Court and a garden centre... singing and entertainment... sensory garden... trip to a local college.'
Points to consider
Staff numbers meet needs with a stable team, but no details on low agency use or staff saying workloads feel easy.
Per 2018: 'There was a sufficient number of staff to meet people's needs... The team is stable and settled.'
Training covers basics with regular supervision, but no specialist courses or funded qualifications for career growth.
Per 2018: 'Staff had received training relevant to their roles which was up to date and had regular supervision.'
Varied activities like outings and singing add interest, but no dedicated coordinator or special therapeutic programmes.
Per 2018: 'Activities were personalised to meet people's needs... outings to local attractions such as Hampton Court... singing and entertainment.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews