Working at The Cedars
2 Harding Road, Stoke On Trent, ST1 3BQ
Operated by Delam Care Limited
6 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"An approachable manager supports familiar staffing and good safety, but no activities coordinator means mostly routine care and only standard training."
Safety & Risk
7/10
✓
People were safeguarded from abuse. Risks to people were managed... Medicines were safely managed and people received them as prescribed. Lessons were learned when things had gone wrong.
Staff Culture
6/10
✓
Staff told us that the registered manager was approachable and they had team meetings where they were well informed and could raise any issues.
Staffing Levels
7/10
✓
The registered manager told us that it was important that staff knew the people that lived there well... They had a system in place so that only familiar staff work with people using the service.
Training & Dev
6/10
✓
Records showed that staff had ongoing training in all aspects of their role and staff told us that they were up to date with their training. The induction programme included shadowing experienced staff and a mixture of online and face to face training.
Management
7/10
✓
The register manger was approachable and visible in the home. Staff told us that the registered manager was approachable and they had team meetings where they were well informed and could raise any issues.
Programmes
4/10
!
The staffing levels and rotas were flexible and adjusted to enable people to pursue their interests and hobbies. For example, one person chose to use their commissioned one to one hours to enable them to visit a local football match.
Points to consider
No activities coordinator or regular creative programme, so the job is mostly routine personal care with occasional outings.
The staffing levels and rotas were flexible and adjusted to enable people to pursue their interests and hobbies. For example, one person chose to use their commissioned one to one hours to enable them to visit a local football match.
Only standard training and induction with shadowing, no specialist courses or funded qualifications.
The provider had a system to make sure that staff had the skills and knowledge to deliver effective care... induction programme included shadowing experienced staff and a mixture of online and face to face training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews