Working at The Bungalow
306 Southend Road, Wickford, SS11 8QW
Operated by Hamelin Trust
5 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Supportive approachable management and stable long-serving team, although some agency staff and routine activities without a dedicated coordinator."
Safety & Risk
8/10
✓
People continued to receive their medicines safely. Staff had received training on how to manage and administer medicines. The management team were keen to learn from incidents.
Staff Culture
8/10
✓
Staff told us they felt fully supported by the management team who were approachable. One staff member told us, 'We work as a team the management team are all really approachable and supportive.'
Staffing Levels
7/10
✓
Staffing levels were appropriate to meet the needs of people using the service. All staff spoken with said they felt there were sufficient staff on duty. Many staff had worked in the service for many years.
Training & Dev
7/10
✓
Staff told us they received training and were positive about the training programme. As well as mandatory training, staff also received specialist training for example, (PEG) percutaneous endoscopic gastrostomy.
Management
8/10
✓
The registered manager had clear oversight of the service and worked alongside staff. Staff were respectful of the register manager and told us they were approachable and supportive.
Programmes
6/10
✓
People were enabled to follow a variety of interests and activities. Ideas and events were discussed at staff meetings and with parents. The registered manager told us they were hoping to take a couple of people to Disney land in Paris later this year for a holiday.
Points to consider
Some agency staff cover sickness and leave, so you might not always work with the full regular team.
Agency staff were used on occasions of sickness or annual leave. The management told us they ensured they used consistent agency staff.
Activities include outings and garden use but no dedicated coordinator or specialist programmes, so days can feel routine.
People were enabled to follow a variety of interests and activities. Ideas and events were discussed at staff meetings and with parents.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews