Working at The Bungalow
193 Crownhill Road, Plymouth, PL5 3SN
Operated by Selborne Care Limited
6 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Supportive leadership and a happy culture make it a great place to work, although agency staff use and limited activities hold it back."
Safety & Risk
8/10
✓
The provider had a thorough safeguarding system in place to ensure people remained safe. Medicines were managed safely.
Staff Culture
8/10
✓
New staff had been appointed, they explained they felt supported in their roles and morale within the service was good. One member of staff said, 'Happy here, it's a happy place to work.'
Staffing Levels
6/10
✓
Agency staff were used when required to ensure there were enough numbers of suitably qualified staff available to meet people's needs and support people's various activities.
Training & Dev
6/10
✓
Staff received training and on-going support to ensure their learning and knowledge were up to date and to confirm they had the skills to support people safely.
Management
8/10
✓
The registered and deputy managers encouraged an open and inclusive culture within the service and regularly sought feedback about the quality of care given. One relative said, '[Registered manager] is the best, so knowledgeable and approachable.'
Programmes
5/10
!
People's wellbeing was promoted as people were supported with a variety of different activities to enjoy.
Points to consider
Varied activities like trips out keep things interesting but no specialist programmes or coordinator make the role less enriching than it could be.
People's wellbeing was promoted as people were supported with a variety of different activities to enjoy.
Agency staff fill in sometimes so you might not always work with the same team.
Agency staff were used when required to ensure there were enough numbers of suitably qualified staff available
Training covers the basics and supervisions but no funded specialist courses or qualifications mentioned.
Staff received training and on-going support to ensure their learning and knowledge were up to date
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews