Last updated: 9 February 2026
"Supportive management, comprehensive training and a positive culture, but gaps in recruitment records and limited specialist activities."
People felt safe and staff ensured that risks to their health and safety were reduced... Systems were in place to support people to take their medicines safely
An open and transparent culture enabled people and staff to speak up... Staff were highly motivated by the provider and registered manager and showed pride
There were enough staff on duty to support the needs... 'This house is never short of staff.'
Staff received a comprehensive induction and training programme... 'I've done all the mandatory training plus Autism and Bi Polar. The epilepsy training was really good'
Staff spoke positively about the management team and felt they were approachable and supportive. One staff member said, 'Registered manager is a very good people person, very supportive.'
People had access to a wide range of meaningful... activities... A designated activities coordinator was employed... regular trips out for shopping and activities including dog walking
Staffing is enough with no shortages reported, but recruitment record keeping had gaps that inspectors fixed on the spot.
Appropriate recruitment checks were conducted prior to staff starting work... However, we found recording and storage of this information was not always adequate. We raised our concerns... and saw that improvements were made
Activities include trips, dog walking and a coordinator for one person, but no specialist programmes to make the job more creative and varied.
A designated activities coordinator was employed to work with one person at the service... regular trips out for shopping and activities including dog walking were supported
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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