Last updated: 9 February 2026
"Strong safety measures and supportive management create a positive culture, although staffing lacks stability and training covers only basics."
Per 2022 inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, and meeting vaccination requirements. Per 2020: People had detailed risk assessments and manager audited medication.
Per 2020 comprehensive inspection: The manager and deputy manager promoted a positive culture at the service. Staff spoke with passion about the support they gave to people.
Per 2020 comprehensive inspection: There were enough staff to meet people's needs safely. The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Per 2020 comprehensive inspection: Staff received training in areas such as safeguarding, supporting people with different communication methods and first aid. Staff received supervisions and competency assessments.
Per 2020 comprehensive inspection: Staff told us that they felt that their feedback was listened to. One relative said, 'I am very much confident in the management of the service. [Manager] is excellent.'
Per 2020 comprehensive inspection: People were supported to take part in a wide variety of activities both in and out of the service, based around people's preferences and interests.
Staffing is adequate and flexible enough for needs, but no details on low staff turnover or avoiding agency workers.
There were enough staff to meet people's needs safely. Per 2020 comprehensive inspection.
Training covers basics like safeguarding and first aid plus supervisions, but no funded specialist qualifications or career development.
Staff received training in areas such as safeguarding, supporting people with different communication methods and first aid. Per 2020 comprehensive inspection.
Varied activities like outings to cinema and bowling based on interests, but no dedicated activities coordinator or special programmes.
People were supported to take part in a wide variety of activities both in and out of the service. Per 2020 comprehensive inspection.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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