Working at The Bungalow

Enough staff to get by but recruitment did not fully check previous care jobs and some training was overdue.

Staff recruitment was safe, although some minor improvements were required to ensure staff’s previous care positions were fully explored... not all staff had up to date practical training.

Some staff training was not up to date on key skills like emergency seizure medication support.

not all staff had up to date practical training, for example in supporting people with their emergency epilepsy medicines.

Abuse concerns were not always reported to the regulator and spare medication was not always counted properly.

we found a safeguarding concern which had not been reported to CQC in line with the provider’s regulatory responsibility... people’s as and when required [PRN] medicines were not being regularly counted to check the balances were correct.