Last updated: 10 February 2026
"Strong staff culture and morale with stable long-term teams and excellent safety practices, but basic activities and limited specialist training hold it back."
2021 targeted IPC inspection: Assured on preventing infections, shielding/social distancing, safe admissions, effective PPE, testing, premises hygiene, outbreak management, up-to-date policy.
Per 2019 comprehensive inspection: Staff said 'the morale of the place. All the staff get on well', 'We all work well together', 'I feel happy and supported'; staff surveys showed high satisfaction.
Per 2019: rotas evidenced consistent staffing levels and most staff had been at the service for a long period; Per 2021: All staff only worked at this one care setting.
Per 2019 comprehensive inspection: The training matrix evidenced staff were up to date with all mandatory training; staff told us there were lots of opportunities for further training.
Per 2019 comprehensive inspection: Staff told us they were well supported by management and the service encouraged feedback from staff.
Per 2019 comprehensive inspection: A range of activities... including bingo, music, cards, board games, newspapers and various outings; observed Karaoke session.
Basic activities like bingo, games, music, and outings, but no coordinator or specialist programmes to vary the workday beyond routine care.
Per 2019: A range of activities was on offer at the service, including bingo, music, cards, board games, newspapers and various outings.
Mandatory training up to date with some further chances, but no specialist courses or funded qualifications to help career growth.
Per 2019: The training matrix evidenced staff were up to date with all training the service considered mandatory. Staff told us there were lots of opportunities for further training and development.
Management supports staff okay and takes feedback, but no standout accessible leader working hands-on with the team.
Per 2019: Staff told us they were well supported. The service encouraged feedback from people who used the service, their relatives, staff and professional visitors.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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