Working at The Bungalow

Risks to people's safety were assessed but improvements were needed in regard to fire safety documentation... individual staff risk assessments had not been completed.

One staff member told us, 'Things are better now as the managers are listening but previously, we felt like we were being fobbed off when we questioned things.'

People were supported by sufficient numbers of staff. However, some staff told us there were not enough staff members employed in the team. This meant they frequently had to work over their contracted hours.

we found a considerable gap in the staff files we reviewed. This was further supported by the conversations we had with staff who all confirmed supervisions had stopped.

Per 2019 comprehensive inspection: People enjoyed a range of activities both at home and in the community. Activities reflected preferences... sailing... church... college... bus rides into town... steam trains, Safari Park and golfing.