Last updated: 9 February 2026
"Supportive manager, strong safety, and innovative activities, although COVID staffing pressures and basic training hold it back."
2022 IPC inspection: Assured effective on PPE, testing, outbreak management, hygiene; per 2019 good safeguarding, safe medicines, risk assessments.
Per 2019: Staff described as kind, efficient and amazing; complimentary about supportive manager; positive relationships.
Per 2019: 'Sufficient staffing was in place... settled staff team'. Per 2022: measures to mitigate COVID-19 related staff pressures.
Per 2019: Staff received relevant training, mandatory courses, supervisions, appraisals and induction; 'We get loads of training'.
Per 2019 comprehensive inspection: '[Registered manager] is great. Very supportive and approachable'; open-door policy and team meetings.
Per 2019: Variety including quizzes, pet visits, baking, community visitors, pub trips; distinctive wish fulfillment e.g. wheelchair ice skating, nurse for a day.
Staff numbers are enough to meet needs, but COVID caused staff shortages they had to work around.
Per 2019 comprehensive inspection: 'Sufficient staffing was in place'. Per 2022: 'measures in place to mitigate the risks associated with COVID-19 related staff pressures'
Just standard mandatory training and supervisions, no specialist courses or funded qualifications.
Per 2019: 'We do all the mandatory courses... supervisions and appraisals that monitored staff performance'
Staff get manager support but no clear signs of super strong team spirit or everyone feeling valued.
Per 2019: Staff quotes positive on manager and training; residents praise staff kindness but limited direct staff morale comments
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp