Last updated: 10 February 2026
"Staff feel supported by a hands-on manager and speak warmly of residents with good safety, but activities are basic without a structured programme."
People were supported to have their medicines as prescribed, by staff who had been trained to do this, and whose competency had been checked. Staff understood the different types of abuse and knew what action they would need to take in the event of any concerns.
Staff told us they felt listened to, and were very confident if they made any suggestions, or raised any concerns, the registered manager would address these. Staff spoke warmly about the people they supported and wanted them to be happy.
Staff told us there were enough staff to care for people, and to ensure there was sufficient time to assist people to do things they enjoyed doing. People did not have to wait if they wanted assistance from staff.
The training staff had been supported to do matched the needs of the people living at the home. Staff gave us examples of the training they had done and confirmed this had helped them to develop the skills they needed to support people.
The registered manager spent time providing care to people, so they could be assured people were receiving good quality care. Staff told us they felt listened to, and were very confident if they made any suggestions, or raised any concerns, the registered manager would address these.
Some people were supported to enjoy spending time away from the home swimming, or attending community based sensory activities.
Just basic outings like swimming and sensory activities, no activities coordinator or structured programme to vary the workday.
some people were supported to enjoy spending time away from the home swimming, or attending community based sensory activities.
Training matches resident needs but no specialist courses, funded qualifications, or career development on offer.
The training staff had been supported to do matched the needs of the people living at the home.
Staffing is adequate with enough time for care, but recruiting more for growth with no word on retention or stable team.
More staff were being recruited to meet the needs of people coming to live at the home. The registered manager advised us they were currently recruiting additional staff, as a new person was coming to live at the home.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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