Last updated: 10 February 2026
"Staff enjoy a friendly family culture with innovative activities programmes and strong safety, although staffing sometimes relies on agency workers."
2021 targeted inspection: Staff had received specific infection, prevention and control training... monthly infection, prevention and control audits... Per 2020: Robust auditing systems... for medicines... Accidents and incidents were recorded accurately and reviewed... open and honest culture to reporting incidents
Per 2020 comprehensive inspection: Staff comments included, 'I like to see people smile. It's hard to see what they are going through so we need to make a difference for them,' and 'I love the way it is so friendly here and so people orientated. We are like one big family.'
Per 2020 comprehensive inspection: There were enough staff available to support people safely. Staff confirmed they felt they had enough time to meet people's needs. Staff sickness and short notice absences were covered by existing staff or agency staff workers.
Per 2020 comprehensive inspection: Staff received a good standard of regular refresher training... Training was developed and delivered around the individual needs of people living at The Briars. For example, some staff had completed a 'Virtual Dementia Tour'... Staff were encouraged to enrol on higher level qualifications in health and social care if they wished too. Staff received regular supervisions
Per 2020 comprehensive inspection: Staff told us they felt supported by the management team in their roles. Staff comments included, 'I definitely feel valued and well supported by the management'
Per 2020 comprehensive inspection: The provider had researched different ways of supporting people living with a cognitive impairment and promoted the principles of 'The Eden Alternative'... invested in 'interactive cats', which gave a realistic appearance of a real cat... this had significant improved people's levels of anxiety... Dedicated activities staff provided a wealth of activities... community links including school children
Staffing is adequate but relies on agency workers sometimes for short notice cover.
Per 2020 comprehensive inspection: Staff sickness and short notice absences were covered by existing staff or agency staff workers. Where agency workers were used, the manager told us they tried to keep the same group of staff
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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