Last updated: 10 February 2026
"Approachable managers and a supportive culture make staff feel valued, although staffing lacks stability and training is basic."
Peoples' medicines were managed safely. Accidents and incidents were recorded and investigated to prevent them from happening again in the future.
Staff spoke positively about the management team and consistently told us they were approachable and would listen to them. One staff member said, 'I do feel supported by the managers.'
There were enough staff to support people. A member of staff told us, 'Yes there is enough staff to meet everyone's needs.'
Care staff received induction training in line with the Care Certificate. Care staff were supported to complete QCF qualifications in health and social care.
The registered manager operated an open-door policy so staff were able to speak to them whenever they wished. Staff spoke positively about the management team and consistently told us they were approachable.
The service had an activities co-ordinator... we observed people making Christmas decorations... We saw a singer... organised a trip to Cosford airfield.
Staff numbers are enough for basic needs but no info on stable teams or low agency use.
There were enough staff to support people. A member of staff told us, 'Yes there is enough staff to meet everyone's needs.'
Only standard induction and basic qualifications, no specialist training or career paths.
Care staff received induction training in line with the Care Certificate. Care staff were supported to complete QCF qualifications in health and social care.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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