Working at The Brambles

Some risk assessments for choking, feeding tubes or COVID are not written down, even though staff know what to do.

People's health care and mobility risks were assessed but the risks and how staff should address them was not always recorded... risk assessments in relation to COVID-19... had not been documented.

Training covers the basics and ongoing needs but no specialist courses or regular one-on-one supervision sessions.

Staff said they continued to be supported through on-going training... formalised staff supervision was to be introduced in 2018. Staff said they were aware but did not have specific dates.

Staffing levels meet basic needs with enough people for outings but no info on stable team or low agency use.

There continued to be a sufficient number of staff to ensure people were able to go out if they wished. Staff also had the time to sit and talk with people.