Working at The Boyne Residential Care Home
38 Park Way, Ruislip, HA4 8NU
Operated by The Boyne Care Home Limited
30 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Supportive managers and stable staffing without agency use, although training lacks career development and activities are basic without innovation."
Safety & Risk
8/10
✓
People were safeguarded from abuse and avoidable harm. Medicines records we reviewed were completed correctly. This included medicines administration records (MARs), controlled drugs, and as required medicines (PRN) protocols.
Staff Culture
7/10
✓
Staff confirmed they felt supported by the managers and told us, '[The registered manager] is very professional and goes by the book. She is very helpful. If you have any issues can go to her. She does listen.'
Staffing Levels
8/10
✓
The registered manager told us the service had a full staff team and they never had to call in agency workers as the permanent staff team members were always able to cover.
Training & Dev
6/10
✓
Training records confirmed staff had training that reflected the needs of the people they were caring for. For example, diabetes, epilepsy, catheter care and dementia training.
Management
8/10
✓
The registered manager had an open-door policy and a manager was always available to staff and people in the service 24/7. Staff confirmed they felt supported by the managers.
Programmes
6/10
✓
The provider employed an activity co-ordinator who arranged a variety of group and individual activities on a daily basis. Activity boards provided information around arts and crafts, gardening, cooking and outings.
Points to consider
Staff get training on basics and some specialist topics like dementia and diabetes but no funded qualifications or career development are mentioned.
Training records confirmed staff had training that reflected the needs of the people they were caring for. For example, diabetes, epilepsy, catheter care and dementia training.
There's a coordinator running daily activities like arts, crafts, gardening, cooking and outings but no specialist programmes or innovative approaches.
The provider employed an activity co-ordinator who arranged a variety of group and individual activities on a daily basis... arts and crafts, gardening, cooking and outings.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews